Your Bookings page is your central hub for managing all your lessons on Tutorverse — whether you're a student or a tutor.
Viewing Your Bookings
Navigate to Bookings from the main menu to see all your lessons organised by status:
- Upcoming: Confirmed lessons that are scheduled for the future.
- Completed: Past lessons that have concluded successfully.
- Cancelled: Lessons that were cancelled by either party.
- Disputed: Lessons currently under review by our team.
Booking Details
Click on any booking to see the full details, including:
- Lesson title and subject.
- Tutor or student name (depending on your role).
- Date, time, and duration of the session.
- Booking reference (e.g., B-H9F2X1) — useful for support enquiries.
- Payment amount and current status.
For Students
- You can cancel an upcoming booking from this page (subject to the Cancellation Policy).
- After a lesson concludes, you can raise a dispute if there was an issue (see Dispute Resolution).
- Use the Messages icon to communicate with your tutor before or after the lesson.
For Tutors
- View your full teaching schedule at a glance.
- Track which lessons have been settled (paid out) and which are still pending.
- Access lesson details to prepare for upcoming sessions.
Booking Statuses Explained
| Status | What It Means |
|---|---|
| Pending | Payment is being processed. The booking will be confirmed automatically once payment succeeds. |
| Confirmed | Payment received. The lesson is locked in and both parties have been notified. |
| Completed | The lesson has ended. Settlement will process automatically. |
| Cancelled | The booking was cancelled. Refund or compensation has been applied. |
| Disputed | The lesson is under review. Funds are on hold until resolution. |
| Expired | Payment was not completed within the 15-minute window. The time slot has been released. |